Privacy Policy

You may give us information about yourself by filling in forms on our website sigmaindesigns.com, or by corresponding with us by phone, e-mail, post or in person. This includes information you provide when you request a brochure, book a consultation, attend a consultation, or enter a competition, promotion or survey. The information you give us may include – Name, Postal Address, Email Address, Phone Number and Financial Information.

With each visit to our site, we may automatically collect certain information to help us understand how users interact with our website and to improve your experience. This includes technical details such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. We also gather information about your visit, including the full URL clickstream to, through, and from our site, the products you viewed or searched for, page response times, download errors, the length of visits to specific pages, how you interact with pages (such as scrolling, clicking, or hovering), the methods used to navigate away from pages, and any phone number used to contact us.

We may receive information about you from other services we provide or from third-party partners we work closely with. This may include agents, business partners, subcontractors for services such as sales, technical support, payment and delivery, advertising networks, analytics providers, search information providers, and credit reference agencies. These parties are only provided with the personal data necessary to perform their roles and are not permitted to use it for any other purpose.

We use cookies to distinguish you from other users of our website. This helps us improve your experience and the performance of our website. Cookies are small files stored on your computer’s browser and help record how you interact with the website. For further information, please see our Cookie Policy.

We advertise via third-party social media platforms including Facebook, Instagram, Pinterest, and others. Data collected through these platforms is governed by the privacy policy of the respective platform

The information you provide to us is used to fulfil any contracts or orders between you and Sigma Designs, to supply you with details about our products and services, and to send marketing communications where you have given consent or where it is otherwise legally permitted. We also use this information to notify you about any changes to our services and to ensure that our website content is presented in the best possible way for your device.

Information we collect automatically about you is used to administer and maintain our website, improve its performance and content, and keep the site secure. Additionally, this information helps us measure and enhance the effectiveness of our advertising efforts and enables us to recommend products or services that may be of interest to you.

We may also receive information about you from other sources, which we combine with the data you provide and the data we collect. This combined information supports all the purposes described above, allowing us to deliver a better and more tailored experience.

We may share your data with agents, business partners, and subcontractors who assist us in fulfilling contracts and delivering our services. Additionally, we may provide anonymised or aggregated information to advertising networks to enable tailored advertising, as well as to analytics and search engine providers to help improve our website. Where applicable, we may also share data with credit reference agencies for credit checks and with product manufacturers to facilitate warranty registration.

Furthermore, we may disclose your personal information in the event of a business transfer or asset sale. We may also be required to share your data to comply with legal obligations or to protect the rights, property, or safety of Sigma Designs, our clients, or others, such as in cases of fraud prevention.

Your data may be transferred outside the UK or European Economic Area (EEA) for processing. If so, we ensure an adequate level of protection for your rights. All personal data is stored securely. Payment transactions are encrypted using SSL. While we take appropriate steps to protect your data, internet transmission is never completely secure. You transmit data at your own risk.

We retain your personal data only as long as necessary for the purposes collected or as required by law.

You have the right to –
Access – Request a copy of your personal data.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your data when no longer needed.
Restriction – Request processing to be restricted in certain situations.
Objection – Object to data processing for marketing or legitimate interest purpose.
Data Portability – Request transfer of data to another service provider.

Requests must be submitted in writing and may require identity verification. We aim to respond within 15 days of receiving a valid request from the user.

We may update this policy from time to time. Changes will be posted on this page and, where appropriate, notified by email. Please check back regularly to stay informed.